Roman Technology | AI-Powered Experience Platform

What We Power

One AI platform.
Every luxury touchpoint.

From AI-matched experiences to card programs — every capability your premium members expect, personalized in real time, delivered under your brand.

✨

Curated Experiences

10,000+ luxury experiences — private dining, sports, concerts, and once-in-a-lifetime events. AI-matched to every member's profile.

Explore Experiences →

🏨

Luxury Hotels

500,000+ global hotels — AI-ranked by member preference, from boutique retreats to ultra-luxury resorts, bookable with loyalty currency.

Explore Hotels →

✈️

Private Flights

Book private jets and charter flights instantly — transparent pricing, no broker fees. AI matches the right aircraft to every itinerary. Pay with loyalty points, credit card, or any split combination.

Launch fully branded card programs — backed by AI fraud detection and real-time spend intelligence. End-to-end management under your brand.

Explore Card Programs →

🛫

Commercial Flights

124+ global airlines across economy, business, and first class — AI-surfaced offers, bookable with points or cash through your branded portal.

Explore Flights →

🍎

Apple Store

Authentic Apple shopping integrated into your rewards program — AI-timed offers surface the right product to the right member at launch.

Explore Apple Store →

🛍️

Merchandise

2M+ AI-curated items across top brands — the everyday engagement driver that keeps your members coming back.

Explore Merchandise →

⚡ PERSONALIZATION ENGINE

API-first infrastructure and proprietary AI personalization engine — powering real-time recommendations, fraud detection, and engagement for any brand.

Explore Platform →

Experiences

Access to the
world's most
coveted moments

From private World Cup suites to Michelin-star chef's tables, Roman Technology connects your premium members to experiences money can't normally buy.

🏆 Sports 🎭 Arts & Culture 🍽️ Fine Dining 🎵 Live Music ⛳ Golf 🏎️ Motorsport ⚽ Football 🎨 Art Fairs

✨

10,000+ Curated Experiences

Globally sourced, AI-ranked for each member based on their unique behavioral profile and spending history.

🎯

AI-Matched Recommendations

Machine learning models surface the right experience at the right moment — before your member even searches.

⚡

Instant Points Redemption

Pay with points, cash, or split-tender at checkout — with real-time balance updates across all banking channels.

Explore Experiences

🏆 Masters 2026

🚢 Luxury Voyages

🏺 Egypt

⛳ Journey 2026

🏎️ Monaco Grand Prix

⚽ FIFA World Cup 2026

Luxury Hotels

The world's finest
properties.
Redeemable with points.

500,000 global hotels and 1.3M vacation rentals — from urban boutiques to remote island retreats. All bookable with loyalty currency, cash, or split-pay.

🔍

Real-Time Availability

Live inventory from global GDS and direct hotel connections — no lag, no stale rates, instant confirmation.

💎

Loyalty Currency Checkout

Fully flexible redemption — pay with points, cash, or any split. Intelligent checkout that maximises member value.

🎩

Dedicated Travel Concierge

24/7 white-glove booking support. Complex itineraries, upgrades, and special arrangements handled seamlessly.

Explore Hotels View Platform →

Card Programs

Your brand.
Every card.
Zero infrastructure.

Launch fully branded premium card programs — debit, credit, and prepaid — without building the infrastructure. Roman Technology handles issuance, processing, and compliance end to end.

🎨

Custom Card Design & Branding

Full white-label — your logo, your colours, your card art. Virtual and physical cards issued in days, not months.

⚡

Real-Time Spend Controls

Programmable spend limits, merchant-category controls, and instant freeze/unfreeze — all accessible via API or your branded app.

📊

Analytics & Reporting

Transaction-level insights, rewards tracking, and cardholder behaviour dashboards — ready to embed in your existing reporting stack.

Explore Card Programs

FS

FOUR SEASONS

•••• •••• •••• 4291

Alexandra Chen

VISA

THE RITZ-CARLTON

REWARDS

•••• •••• •••• 8812

James Whitfield

VISA

NAP

NET-A-PORTER

•••• •••• •••• 3370

Emma Laurent

EK

EMIRATES

•••• •••• •••• 7744

Michael Torres

M

MARRIOTT

BONVOY

•••• •••• •••• 5531

Sarah Mitchell

VISA

HILTON

HONORS

•••• •••• •••• 9203

David Kim

VISA

AI Platform

Enterprise infrastructure.
AI at its core.

Everything your institution needs to deliver world-class loyalty — fully managed, white-labeled, and bank-grade compliant.

🧠

AI Personalization Engine

Proprietary models trained on billions of luxury transactions surface hyper-personalized recommendations for every individual member — hotels, flights, experiences, and commerce.

98%

Recommendation accuracy

<5ms

API response time

Live Activity

Four Seasons Bora Bora

280K pts

JFK → DXB Business Class

120K pts

Art Basel VIP Access

55K pts

Apple MacBook Pro 16"

95K pts

World Cup Final Suite

340K pts

💬

AI Concierge

Conversational AI handles complex booking requests, itinerary planning, and 24/7 member support in any language.

🔌

API-First Architecture

RESTful APIs, webhooks, and SDKs. Connect to your core banking system and mobile app in days, not months.

🎨

Fully White-Labeled

Your brand, your experience. Zero Roman Technology branding — seamlessly embedded in your ecosystem.

⚡

Real-Time Processing

Sub-second transaction processing with instant points accrual and redemption across all channels simultaneously.

See Full Platform →

Security & Compliance

Bank-grade security.
By design.

Built to pass the most demanding vendor risk assessments in the world. PCI DSS, SOC 2 Type II, and ISO 27001 — the full stack.

Meet strict vendor risk requirements of top U.S. banks and public companies

7-layer security architecture: perimeter, network, endpoint, application, data, policy, and monitoring

AI-powered fraud detection via Equifax Kount Command — real-time transaction validation

KY3P-aligned documentation and enterprise-sourced assessments

Security Overview →

PCI DSS

Compliant

Payment Card Industry
Data Security Standard

Annual AOS attestation. Audit period: June 1 – May 31

SOC 2

Type II Certified

System & Organization
Controls — AICPA

Security, availability & confidentiality. Annual audit cycle

ISO 27001

Certified

Information Security
Management — ISO/IEC

Annual surveillance and recertification audits

AI Fraud

Real-time

AI-Powered
Fraud Detection

Real-time decisioning via Equifax Kount Command

KY3P

Aligned

Third-Party Risk
Management — S&P Global

Enterprise-sourced vendor risk documentation

7-Layer

Architecture

Defense-in-Depth
Security Model

Perimeter · Network · Endpoint · App · Data · Policy · Monitor

Concierge & Member Services

Not a call center.
A concierge built for your best clients.

Roman Technology operates a U.S.-based concierge team — augmented by AI to surface member context before every call — built specifically for affluent clients. The travel knowledge, access, and responsiveness HNW members expect. Not a general call center with a loyalty module.

24/7 Global Lifestyle Concierge

Global lifestyle managers for premium cardholders. Complex travel coordination, hard-to-book dining access, and on-the-ground support worldwide.

Dedicated Program Support

Assigned support teams with direct lines — not ticket queues. Your brand voice, your service standards, every interaction.

Operations Excellence

SLA-backed response times, full escalation paths, and reporting that gives your team complete visibility into every interaction.

Enterprise Call Center Operations

U.S.-based, Scottsdale AZ. 100% call recording. Dedicated QA. Agents trained specifically for high-net-worth client service.

Super-Agent Model

One agent — AI-briefed on every member's history — handles all product types across all channels. No transfers, dramatically higher first-call resolution.

Quality Assurance

100% of interactions recorded. Dedicated QA team with customizable scorecards. CSAT scores and joint calibration sessions for continuous improvement.

Flexible Staffing Models

Shared or dedicated staffing. U.S.-based facility in Scottsdale, AZ with full remote capabilities. Scalable to match your volume and shift coverage needs.

Affluent Client Expertise

Agents with proven backgrounds in servicing HNW customers. In-depth travel knowledge for complex itineraries, cruises, and experiential packages.

Start Your Evaluation

Ready to activate
AI-powered loyalty?

Join the world's leading financial institutions powering premium loyalty with Roman Technology. Most evaluations begin in under 5 business days.

Request a Demo Talk to Sales

The AI platform poweringpremium travel & experiences for any brand.

One AI platform.Every luxury touchpoint.

Access to theworld's mostcoveted moments

The world's finestproperties.Redeemable with points.

Your brand.Every card.Zero infrastructure.

Enterprise infrastructure.AI at its core.

Bank-grade security.By design.

Not a call center.A concierge built for your best clients.

Enterprise Call Center Operations

Ready to activateAI-powered loyalty?

The AI platform powering
premium travel & experiences for any brand.

One AI platform.
Every luxury touchpoint.

Access to the
world's most
coveted moments

The world's finest
properties.
Redeemable with points.

Your brand.
Every card.
Zero infrastructure.

Enterprise infrastructure.
AI at its core.

Bank-grade security.
By design.

Not a call center.
A concierge built for your best clients.

Ready to activate
AI-powered loyalty?