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Solution: Agentic Commerce

Commerce that acts for your members. Automatically.

Roman Technology's Agentic Commerce layer lets AI agents book hotels, secure experiences, arrange flights, and order products on behalf of your members — within rules you define, under your brand, in real time.

Request a Demo See How It Works
<200ms
Agent decision to transaction
Zero
Human friction required
100%
Auditable every transaction
Agentic AI commerce
AI Agent
Booking on your behalf — now
🤖 Autonomous · Secure · Auditable
What Your AI Agents Can Do

Let agents handle the work.
You stay in control.

Roman Technology's Agentic Commerce API enables your platform's AI layer to transact across our full catalog — hotels, flights, experiences, and commerce — with configurable controls on every action.

✈️
Book Travel Autonomously
Agents monitor availability and book flights, hotels, and car rentals the moment the best rate appears — within your members' stated travel preferences and budget.
🎟️
Secure Experiences Instantly
When sold-out events drop new inventory or presales open, agents act in milliseconds — securing tickets, paddock passes, or dinner reservations before humans can react.
🛍️
Auto-Replenish Commerce
Agents track member preferences and reorder products automatically — luxury consumables, gifts, subscriptions — triggered by usage signals or calendar events.
💳
Spend Points + Cash Optimally
Every agent transaction is intelligently split across loyalty points, cash, and card to maximise redemption value — no manual calculation required.
How It Works

From member intent to
completed transaction.

Four stages — from preference to purchase — entirely handled by your AI layer powered by Roman Technology's infrastructure.

🎯
Member Sets Intent
Member defines preferences, budget limits, and travel or spending parameters once inside your app. The agent remembers everything.
🧠
Agent Monitors & Decides
Your AI agent watches our live catalog — hotels, flights, experiences, commerce — and identifies the best match in real time.
⚡
Transaction Executes
Roman Technology's API completes the booking or purchase in under 200ms — points deducted, confirmation issued, no human approval needed.
📋
Full Audit Trail
Every agent action is logged — what data was considered, which rules applied, why the transaction was approved. Complete transparency always.
Use Cases

Real scenarios where
agents act for members.

Across travel, lifestyle, and commerce — AI agents powered by Roman Technology create seamless, friction-free experiences for your most demanding members.

✈️
Travel
AI-managed trip planning
A member says "plan my Monaco trip for May" once. The agent monitors flight prices, books when the optimal fare appears, reserves the preferred hotel, and secures Grand Prix paddock passes — all within the stated budget and entirely on points.
Flight booked the moment best fare is detected
Hotel reserved with upgrade request pre-queued
Experience tickets secured via priority access
🎟️
Experiences
First-in-queue for sold-out access
The AI agent monitors waitlists and presale drops for events the member has flagged — Wimbledon, Masters Augusta, the Super Bowl — and acts instantly when inventory appears, before any human could respond.
Sub-second response when inventory drops
Spend controls ensure budget adherence
Member notified after booking is confirmed
🛍️
Commerce
Luxury auto-replenishment
Agents track when a member's preferred products — premium skincare, rare wines, fine accessories — are restocked or limited editions drop. They purchase automatically and ship directly, charged to points or split payment.
Merchant restrictions prevent off-category spend
Gifting calendar triggers seasonal purchases
Single-use virtual cards per transaction
🏨
Hotels & Upgrades
Proactive upgrade management
For members with upcoming hotel stays, the agent monitors availability and requests suite upgrades the moment they open, applies complimentary benefits, and pre-arranges arrival preferences — all without a single member touchpoint.
Monitors upgrade windows 72 hours before arrival
Applies loyalty status benefits automatically
Concierge briefed with member preferences
Controls & Security

Agents act within
rules you define.

Every agent transaction on Roman Technology's platform operates inside a configurable control layer — spend limits, category restrictions, and member overrides built in from day one.

Per-transaction and daily spend limits — agents never exceed the budget ceiling
Merchant category restrictions — agents only access catalog categories you enable
Geographic controls — restrict bookings to approved destinations or regions
Anomaly detection flags unusual patterns for human review before executing
Member override at any time — full control is always one tap away
Escalation to human concierge for any request outside trained parameters
See the Full Platform →
Agent Control Panel — Live
💸 Daily spend limit
$5,000 / day
🏨 Hotels catalog
✓ Enabled
✈️ Flights catalog
✓ Enabled
✨ Experiences catalog
✓ Enabled
🌍 Geographic restriction
Global
💳 Points first
✓ Active
🔔 Anomaly alerts
Threshold: $500
📋 Audit trail
✓ Full log
Built for Accountability

Every agent action is
transparent and traceable.

Agentic Commerce doesn't mean black-box automation. Roman Technology gives you complete visibility into what your AI agents decided, why, and what they spent.

📋
Full Audit Trail
Every agent decision is logged — data considered, rules applied, outcome. Reviewable per-transaction at any time.
🔍
Real-Time Monitoring
Live transaction feed with anomaly detection. Unusual patterns are flagged and held before execution, not after.
🛑
Human Escalation
Agents never guess on edge cases. Unrecognised scenarios are escalated to your concierge team or returned to the member for confirmation.
⚖️
Regulatory Ready
Agents operate within compliance guardrails — approved categories, reporting thresholds, and jurisdictional rules enforced automatically.
Get Started

Ready to give your members
an AI that acts for them?

Agentic Commerce is available to all Roman Technology platform partners. Our team will design the agent control framework, catalog scope, and member experience together with you.

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